Confirmed when the booking is set.
Appointment reminder at the time you choose.
Slotara takes care of the two messages around an appointment, so you don't have to think about them: the confirmation once the booking is set — with a calendar file (.ics) to import — and, before the appointment, one automatic reminder at the lead time you set.
There is time between booking and appointment
Hours or days can pass between the booking and the appointment. Once the booking is set, your clients need the confirmation — and before the appointment, Slotara can also take care of the one reminder you configured.
Without a system that means keeping a list of who you meant to contact and when — for every single appointment, alongside the actual work of the day. Slotara sends both messages automatically, from the very first booking.
Two messages, two jobs
Confirmation and reminder are two separate emails with two separate jobs — not one vague “notification feature”.
The confirmation — once the booking is set
When the booking flow is complete, the confirmation goes out: date, time, service and person — with a calendar file (.ics) to import into the calendar.
The reminder — at the time you choose
Before the appointment, Slotara sends one automatic reminder by email. You decide when: anywhere between 1 and 168 hours before the appointment, 24 hours by default. One reminder stage — not a reminder series.
One switch, one point in time — done
The appointment reminder is on by default. In your settings you decide how many hours before the appointment it goes out — 24 hours is the default, and anything from 1 to 168 hours is possible, so up to a week of lead time.
The timing applies to your business — set it once and it holds for every booking. And if you would rather not send a reminder at all, you switch it off: the switch controls the appointment reminder only — the booking confirmation still follows the normal booking flow.
The reminder is not the cancellation deadline
The reminder timing decides when Slotara sends a reminder. The cancellation deadline decides how long an appointment can be cancelled self-service. Two settings, two jobs — you set them independently of each other.
Up to your deadline, the appointment can be cancelled self-service — after that, the self-service cancellation window ends. If your cancellation notification is switched on, Slotara also sends a confirmation email when someone cancels — and the time is bookable again.
What became of your appointments is in your reports
Whether an appointment was attended or fell through is something you record after the fact — and see again in your reports: attended appointments, no-shows, cancellations. The reminder is the mechanism before; the report is the view afterwards.
See the reportsWhere your data sits
Servers in Germany
The Slotara application runs on servers in Germany.
DPA under Art. 28 GDPR
The data processing agreement takes effect automatically when the contract begins.
TLS encryption
The booking page, the widget and the app are served over TLS-encrypted connections.
All features of the appointment scheduling software
Common questions about confirmation and reminder
It is on by default. Under Settings → Notifications you decide how many hours before the appointment the reminder goes out — anywhere from 1 to 168 hours, 24 by default.
Slotara sends one automatic appointment reminder by email — one reminder stage, not a reminder series. You decide when it goes out.
The booking confirmation carries a calendar file (.ics) to import into the calendar. The reminder itself is a plain email with no attachment — the calendar file comes with the confirmation.
Yes, with one switch in your settings — it applies to your business. The reminder switch controls the appointment reminder only; the booking confirmation still follows the normal booking flow.
Up to your deadline, the appointment can be cancelled self-service — after that, the self-service cancellation window ends. If your cancellation notification is switched on, Slotara also sends a confirmation email when someone cancels — and the time is bookable again.
Every Slotara plan — both belong to the core of the product. You will find the plans side by side on the pricing page.